FAQ's
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Frequently Asked Questions
What makes your hospital different from other pediatric practices?
Here’s the thing: we don’t just treat symptoms. We care for the whole person. That means addressing physical health while also honoring emotional, mental, and spiritual well-being. Our care is grounded in medical excellence, compassion, and faith.
What types of services do you offer?
We provide:
- Preventive and wellness care
Acute and sick visits - Chronic condition management
- Whole-person pediatric care focused on long-term health
- Our goal is to help families stay well, not just respond when illness shows up.
Do you focus on preventive care?
Yes, strongly. Preventive care is at the heart of what we do. We focus on early intervention, education, and lifestyle guidance to help children grow into healthy, thriving adults.
What can families expect during a visit?
You can expect:
- A welcoming, calm environment
- Time to ask questions
- Care that feels personal, not transactional
- A team that sees your child as more than a chart
What if my child feels anxious about medical visits?
We take a gentle, patient-centered approach. Our team works to create a calm, reassuring environment so children feel safe, heard, and cared for.
Do you provide guidance beyond medical treatment?
Yes. We often support families with education on nutrition, lifestyle habits, emotional well-being, and spiritual encouragement when welcomed by the family.
Do you accept insurance?
We work with many major insurance plans. If you have questions about coverage, our office staff can help verify benefits before your visit.
What should I bring to my child’s first appointment?
Please bring:
- Your child’s insurance card
- Immunization records
- Any relevant medical history or medications
- A parent or legal guardian for consent
How do I schedule an appointment?
Appointments can be scheduled by calling our office or through our online booking system. Our team is happy to help you find a time that works best for your family.
Do you offer same-day or urgent appointments?
Yes. We understand that children can get sick unexpectedly. We do our best to accommodate same-day or urgent visits whenever possible.
What ages do you see for sick visits?
We see patients from infancy through age 21 for both wellness and sick visits, including acute illnesses, minor injuries, and ongoing concerns.
Frequently Asked Questions
What should I expect during my first visit?
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Are contact lenses safe to wear?
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What are the signs that I need an optometrist?
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Do you accept insurance for eye exams
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